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How managers experience the workplace revolution

Burning the candle at both ends, suffering from information overload, and increasingly wistful for home life.

But also more independent, more at home working with new technology, and placing greater emphasis on interpersonal skills.

This is the picture of UK managers that emerges from the fourth Quality of Life Report, produced by the UK Institute of Management (IM) and the University of Manchester Institute for Science and technology (UMIST).

A consistent finding in the surveys since they started in 1997 is that UK managers work long hours. 64% of managers said that long hours was part of their organisation's culture. This tendency is confirmed in the Toshiba/MORI report on laptop use. (Mind you, I've yet to meet a manager who says he/she works short hours!)

Here are some stark figures from the report:

Working hours

  • 77% of executives work over 40 hours per week

  • 40% work over 50 hours

  • 91% work over their contracted hours

Reasons for long hours

  • 76% say the only time available to think/plan 
  • 64% say it's part of the culture
  • 55% say it's expected by their employer 
  • 28% say it's something they enjoy doing [- perhaps these are the ones with the laptops?]

Effects of Working Long Hours

  • 79% say it leaves no time for other interests 
  • 77% say it affects relationship with children 
  • 72% say it affects relationship with partner 
  • 65% say it damages their health 
  • 59% say it reduces their productivity

In sum these findings show that managers feel they have to work long hours, and that it isn't doing them or their families any good.

A longing for a better work-life balance has become more evident in these surveys over the years. In 1997 25% of managers saw home as more important than work: this has risen each year and is now 32%.

Lower down the hierarchy this opinion is more pronounced. 45% of junior managers and 42% of middle managers now think work is less important than home. but these are two-edged statistics. It could either mean that a more family-friendly generation of managers is set to take over. Or it could mean that the younger managers who are prepared to put work first are the ones who will get to the top.

Getting to grips with technology

54% of managers report that they are suffering from "information overload", with many of them claiming to be overwhelmed with a deluge of emails. 

But this perception is undoubtedly related to the finding that managers are increasingly using technology themselves, rather than relying on others. 71% of managers now use email; the vast majority use a PC and/or laptop.

The two findings together might indicate that while managers are using technology more, they may have something to learn about using it more effectively!

 

The Quality of Life 2000 Survey of Managers' Changing Experiences survey was conducted by Profs Les Worrall and Cary Cooper of UMIST. It is available (pricce £40, or £20 to IM members) from the IM Public Affairs Dept, Tel 020 7421 2704.

The survey ois based on the responses of 1,516 members of the IM