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Close encounters of the distant kind

Why videoconferencing now scores over conventional transport


It has been said that we need technology to help solve all the problems caused by technology. Transport and telecommunications technologies  have fuelled the process of globalisation, and we now expect to be able  to do business with companies anywhere in the world. But travel services and infrastructure carry a high cost and often let us down, while voice telephony is often insufficient for our business purposes. So we need technology to get us out of a fix.

Advances in air transport have brought a myriad of worries, varying from massive pollution, the high speed transport of diseases, the unproductive time taken to skip ever greater distances and last but by no means least the cost of travel, which invariably isn’t just about the air ticket. Long distance travel often involves taxis and/or buses, hotels and subsistence costs. On top of this there is a stress factor involved, that with all the other costs, is totally unnecessary.

Thankfully global trading, which is impacting an increasing number of UK companies, can employ technology to great effect to overcome the adverse effects of flying here, there and everywhere to attend meetings.

Electronic face-to-face

Videoconference technology has developed greatly in 20 years. Using a videoconferencing booking service, businesses of all sizes can take advantage of the electronic face-to-face meeting and discuss issues at 200 locations in the UK and a further 1,600 world-wide, with a starting price of £80 per hour with a £30 booking fee.

The main impediment to the growth and development of the videoconference is the mindset of executives themselves. Somehow we have been conditioned to think that if we need to sort out a matter in a way that requires a bit more than a telephone chat, we need a real-time face to face meeting. We forget that this is entirely possible electronically.

The joy of the videoconference is that one can plan one's time to greater effect. An important meeting with a distant business associate need only take an hour or so out of the day and one can plan to be fresh and on-the-ball. In a hectic business world, the ability to plan to be at ones best undoubtedly gives one competitive edge.

An increasing number of business executives assure me that the videoconference can form a crucial part of their business development strategy. This strategic approach to meetings can hardly be built into a programme involving long haul flights, a few airline meals and an extended wait on a polluted highway. Videoconferencing empowers managers to use time/management and planning skilfully.

Advantages over physical face-to-face

In fact there are circumstances where the videoconference will score over the conventional face to face meeting. When you need to gather people from, say, a couple of locations in Scotland, a couple in England and a further two more in Italy and France problems can arise. These problems increase proportionately with the commitments and the position of the people involved.

Bridging technology enables a videoconference to be conducted at any number of locations, and the problems of getting a number of key players together at the same time in the same place is much less of an issue. To this effect the videoconference scores over the conventional meeting.

This growth has in turn given a boost to the recruitment industry and a rapidly growing number of job interviews are now conducted remotely.  In countries such as Australia, it already forms a regular part of long distance recruitment. And the same is beginning to happen here.

For those that have their own video studio, a booking service provides a management and planning utility that reduces the technical headaches that can undermine a videoconference. For those that don’t have their own equipment, Eyenetwork has facilities available for hire.

The electronic meeting is the shape of gatherings to come and it is a reflection of a business just how effectively it can use this important and exciting new technology.

 

Lisa Honan, Managing Director of EyeNetwork, the UK's leading videoconferencing booking service, looks at progress in this technology and urges a "strategic approach to meetigs".

EyeNetwork can be contacted at:

Tel: +44 (0) 1273 572110
Fax: +44 (0) 1273 573950 

www.eyenetwork.co.uk

 


Tony and Cherie Blair take a lesson in videoconferencing from Lisa Honan. It could mean fewer trips to Texas, perhaps.

 

 

 

 

"The main impediment to the growth and development of the videoconference is the mindset of executives"