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Perceptions of Flexible Work

The view from the HR department

"Typical flexible worker - Working, married mum over the age of 35. She is highly organised, independent and self-sufficient, but not particularly IT savvy. She would like more childcare support, sabbaticals and possibly a flexi-time approach to work. She is not interested in palm pilots or mobile phones as flexible working provisions from her company."

This is the typical flexible worker according to HR Directors in a new survey from Nextra.

The survey covers all kinds of flexible working from flexitime through leave options to technology-based remote working. Amongst the other findings are the following:

  • A significant number of UK companies (55%) have already implemented flexible working solutions for staff and a quarter of the remaining companies are currently investigating it

  • Of these, 57% of companies questioned have corporate directives on flexible working. This means 43% have no official guidelines

  • A quarter of HR directors would like more childcare support above any other flexible working initiative

  • 42% of companies claim they do not have a glass ceiling and that flexible working is promoted at all levels

  • Nearly a quarter (23%) of senior management don't trust staff to flexi-work

  • The majority of HR directors themselves (52%) would prefer a more flexible working schedule. 36% claim they already have a very flexible working week

This is the view from the HR department, which asserts the pivotal position of HR in developing flexible work:

"HR is the most active department (42%) in promoting flexible working. IT is the least active (4%)".

When all kinds of flexible working are taken into account, it is certainly the case that HR departments have a long history of introducing flexible work. In particular, with the current emphasis on work-life balance, it is perhaps not surprising that HR directors should emphasise the forms of flexible work that are more familiar to them.

The kind of flexible work provision HR directors would most like to develop is increased childcare provision. This tops the list with 25% seeing it as most desired. Sabbaticals come in second [I'll support that one! - Ed] with 14%. Remote access solutions trail with 10%, although 11% of companies say they already have such solutions in place (but for how many people?).

This survey provides some interesting insights into the perceptions and priorities of HR directors. There seems to be clear commitment to the wider principles of flexible working. There also seems to be greater emphasis on the development of traditional family-friendly solutions such as flexi-time and childcare provision than on "information age" flexible working solutions that have a sharper focus on business efficiency.

 

We present here the findings from a survey conducted by the IT and communications infrastructure provider, Nextra.

It provides a snapshot of views from the top of the HR tree, indicating HR perceptions of and priorities for flexible working.

You can download the full report from her in pdf format:

Download report
(961kb)

The study Flexible working – business benefit or personal perk? (April 2002) was carried out by Citigate Technology for Nextra. For more information about Nextra see their website at

www.nextra.co.uk