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A "Flexibility Manifesto"

Toshiba and its partners - the Institute of Management, HOP Associates and the National Society for Clean Air have launched a "Flexibility Manifesto". Subtitled "Guidelines for Businesses in the Wireless World", the Manifesto urges businesses of all sizes to develop strategies to adapt to a wireless, flexible world with changing models of work.

The Flexibility Manifesto outlines 8 areas for organisations to develop their thinking and take action:

1. Establish a Wireless Task Force Establish a cross-departmental task force to look at the holistic issues that a wireless world poses. Recognise that this technological change touches every area of the business from human resources to operations
2. Re-evaluate Training Programmes Re-evaluate company training programmes to look at skilling the workforce on the technology itself but also on managing the technology. Consider training workers on increasing productivity, lifestyle management, stress management etc. Also managers need to change working practices to monitor and evaluate distributed teams.
3. Encourage technology ownership schemes. Empower your workforce with the latest mobile wireless technology by offering portable PCs, networking equipment and other peripherals as part of a flexible, tax free benefits package.
4. Assess staff transportation needs Evaluate the time wasted by your employees in commuting to the office, particularly in light of recent transport problems. Fewer car journeys means less expense and greater environmental benefit.
5. Introduce space/audit strategies and assess facilities management requirements. Conduct space and workflow audit to improve systems and cut costs. Redundant desk space is a drain on resources and costs can be significantly reduced by evaluating the office environment and then making changes accordingly.
6. Review health and safety procedures New wireless technologies pose new questions about how employees use and interact with technology.
7. Restructure HR policies Move towards changing the nine-to-five culture wherever possible so that productivity is more important than office attendance
8. Introduce strategies for Work/Life Balance Evaluate the lifestyle needs of your workforce and balance those with the needs of the company.

The Manifesto provides a good starting point for organisations wanting to maximise the benefits from technology investment and new ways of working. It recognises that simply investing in new technology or introducing practices like "hot desking" on their own will fail to deliver the benefits. 

What is needed is a comprehensive strategy that brings together facilities managers, HR managers and IT managers with the people responsible for service delivery. Only then can a dynamic culture of flexibility, adaptability and technological awareness be established. With this in place, organisations can reap the benefits of working in the Information Age.

 

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