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Implementing a flexible working project 

This is the third in our series of Flexibility articles on how to implement a successful flexible working project.

In this article we expand the areas of activity set out in the diagram in the first article into a number of key themes.  Each of these themes are then identified with a particular set of aims and benefits.


 

 

3. Planning for results

The main components of a typical flexible working project are summarised in the following sections, structured around a number of key themes.  These themes can form the basis for interdisciplinary working groups, set up to examine the potential for new ways of working and to make recommendations.

Contents:

Share facilities, resources and information:

Aims:

  • Move from a personalised approach to workspace, support services and filing to a group or team approach

Benefits:

  • Better space utilisation (i.e. less space required overall)

  • Less paper storage - enables location-independence

  • Streamlined access to information

  • Reduced vulnerability to loss or abuse of information.

Work more flexibly:

Aims:

  • Work wherever and whenever is most effective to get the job done

  • Reduce the conflicts for staff between work and home

Benefits:

  • Improved personal productivity and effectiveness

  • Deliver services where and when they are most needed

  • Greater flexibility in resource planning and management - improved staff utilisation

  • Attract, motivate and retain the best people

Get the most out of technology:

Aims:

  • Exploit to the full the organisation's technology infrastructure (up-to-date workstations, intranet, integrated messaging, location-independent telephony, remote IT access, etc.)

Benefits:

  • Paper-free processes and distributed team-working

  • Better internal and external communications, including electronic service delivery

  • Improved efficiency and effectiveness from location-independent working.

Streamline processes and reduce paper dependence:

Aims:

  • Streamline operations through more effective information and communications management and systems

Benefits:

  • Staff can concentrate on front-line work rather than administration

  • Quality and efficiency are improved as information is shared

  • Reduced paper dependence enables mobility and location-independence.

Create a flexible modern office environment:

Aims:

  • Improve utilisation of office space

  • Create an environment that is conducive to efficient and effective working

Benefits:

  • Lower property and associated facility costs

  • Improved efficiency, personal productivity, team-working, etc.

Enable and support working away from the office:

Aims:

  • Enable staff to be able to work wherever is best to get the job done - Main office, other office, home, on-site, whilst travelling, etc.

Benefits:

  • Reduced demand for office space

  • Reduced travel - commuting and in-business

  • More time "on the job"

  • Improved staff flexibility

  • Better balance between home and work life.

Equip the workforce for the future:

Aims:

  • Ensure managers and staff are fully aware of and able to use the new infrastructure, processes, working environments and practices

Benefits:

  • Efficiency, productivity, fewer errors, etc.

  • Improved staff motivation and retention.

 

Next article: Organisation and management

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