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Putting the "e" into e-government

We've all seen the hype. We've all seen the policy documents - maybe we've even written some ourselves. But how do we go about delivering the promise of "e-government" using the new information and communication technologies?

With the government's ambitious targets of delivering all appropriate services online, giving all citizens access to the Internet by 2005, and a broad range of funding opportunities for innovative service development, it is vital for public sector agencies to move forward from ideas to action. 

This conference, Putting the "e" into e-government,  brings together leading edge case studies, featuring practical applications of ICT for: 

  • improved service delivery 

  • social inclusion 

  • "e-learning" 

  • more efficient working practices.

The theme running through the conference will be how ICT can be used to increase participation and to improve effectiveness at the front line. The focus will be on organisational and customer service, rather than on technical issues.

The aim of the conference is to share examples of good practice, highlighting the benefits and the lessons learned, to enable delegates to kick-start e-government initiatives in their own authorities. 

Who should attend? 

The conference will appeal to: 

  • Managers of customer-facing services 

  • People charged with implementing the Modernising Government agenda 

  • Facilities, HR and IT managers 

  • People putting together funding bids for ICT partnership projects 

  • Policy officers developing social inclusion, regeneration and community planning initiatives. 

Benefits of attending 

The conference will provide delegates with the opportunity to gain: 

  • A clear understanding of what the government means by "Modernising Government" 

  • An insight in to what good and innovative practice already exists 

  • A better picture of what is really happening and what is just hype from informal discussion 

  • A preview of a forthcoming Good Practice Guide being developed by the Planning Exchange for the DETR, covering Using ICT to Achieve Regeneration Objectives 

  • The Summary Booklet of the Toshiba/HOP Guide to Flexible Working in the Information Age and a free copy of the full guide  on publication at the end of February 

  • Full delegate pack including proceedings covering each presentation

The venue 

Set in the heart of Birmingham, a short walk from New Street Station, Orange Studio is the city's newest and most exciting conference venue. Designed specifically to show off the latest wireless and Internet technologies it is an ideal venue for the conference. 

The organisers 

The Planning Exchange is a nationally recognised information service provider for all aspects of urban and rural development and regeneration. As part of its activities it runs a variety of conferences and seminars as well as hosting Regen.net one of the leading regeneration web sites.

HOP Associates is a consulting and development firm which helps organisations to introduce new ways of working, communicating and delivering services using ICT. It publishes "Flexibility", the online journal for new ways of working.

The conference will take place on

Tuesday, 13 February 2001

at the 

Orange Studio,  Birmingham

For further details contact:

Christine Eccleson
The Planning Exchange
Tontine House
8 Gordon St.
Glasgow G1 3PL
Tel: 0141 248 8541
Fax: 0141 248 8277
E-mail: christine.eccleson@
planex.co.uk