 |
There's
nothing like evidence of flexibility in practice to help
understand what it's all about. |
To find the case
studies on Flexibility so far, click the "Flexible
Location" link on the left.
Case studies on
Flexibility
The UK's largest
virtual call centre
We profile the Co-op Travel group's Future Travel agency, which
has 630 home-based call centre agents.
Case study - flexible
barristers' chambers
This case study from Swiftwork is of a work-life balance
flexible working implementation in a very traditional setting.
Case Study: Telework at Nortel
Networks
We present a case study - both corporate and personal - of
teleworking at a company that has some 12, 000 teleworkers. It's
kind of comforting when people who want to get the rest of us to
be more flexible do it themselves, and on such a grand scale.
Kind of like architects who live in houses they've built, or
physicians who heal themselves, perhaps.
Case studies in "sustainable
telework"
How sustainable is telework? We report on the first findings of
a European project that is measuring the economic, environmental
and social benefits of telework. Includes particular focus on BT
(British telecom) and BAA (British Airports Authority) at
Heathrow
Thurso
Contact Centre
There's a short case study on outsourcing in our interview with Iain
Herbertson, about the pioneering contact centre at Thurso, in the far
north of Scotland.
Teleworking
in the sun: the Crete telework Network
Want to go on holiday - but also stay effectively in touch? The Crete
telework Network may have the answer.
Teleworking
for MPs
From the archive this - former
UK MP and former party leader Paddy Ashdown writes about how
teleworking helped him to be more effective in his work
A selection of case studies
elsewhere on the Web
WIreless/mobile best practice - useful set of fact sheets
and case studies from the UK Department for Trade and Industry
Flexible working at Vodafone - Some 3,250 of Vodafone's
employees now work in an environment that has revolutionised
their working day, with opportunities for a better work/life
balance and improved working practices
Benefits workers at Salford City Council - pilot of
initially 4 benefits staff showed many benefits from home
working. Includes memorable bullet point "roll out home
worker to property"!
Telework Studies of US Federal Civil Service - Extensive set
of teleworking case studies - or success stories - from the
Office of Personnel Management
Surrey
County Council - Case study by Andrew Bibby, reporting on new ways of
working at an English County Council
Flexible
staffing case studies - Classified by sector, from the Manpower website
Smart
Valley papers on Telework : Interesting information on setting up and running a USA
'electronic community'.
US
case studies of flexible work options
As this is a frames site, it's a problem linking directly to the right
page: but follow this link, click on "Work Options", then
"case Studies.." and you'll find quite a number of case studies
of telework, compressed working time and flexitime.
|
Building
up Case Study resources
In the months ahead, we aim
to build up this resource, both
- studies written up on
Flexibility
- links to studies on other
websites
If your organisation has
introduced flexible working, and would be happy to be written up
on this site, or you know of pages we could link to, please
let us know. |
