Case Studies on Flexible Work:
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Case Studies of Flexible Work

 

Building up Case Study resources

There's nothing like evidence of flexibility in practice to help understand what it's all about.

In the months ahead, we aim to build up this resource, both

  • studies written up on Flexibility
     
  • links to studies on other websites

If your organisation has introduced flexible working, and would be happy to be written up on this site, or you know of pages we could link to, please let us know.


Case studies on Flexibility.co.uk

Constructing a better balance
Construction giants Balfour Beatty have taken a positive approach to introducing flexible work options to help the work-life balance of people working on motorway construction projects

 

You've got AA friend at home!
The AA's virtual call centre has increased productivity, reduced property costs and improved staff retention

The UK's largest virtual call centre
We profile the Co-op Travel group's Future Travel agency, which has 630 home-based call centre agents.

Case study - flexible barristers' chambers
This case study from Swiftwork is of a work-life balance flexible working implementation in a very traditional setting.

Case studies in "sustainable telework"
How sustainable is telework? We report on the first findings of a European project that is measuring the economic, environmental and social benefits of telework. Includes particular focus on BT (British telecom) and BAA (British Airports Authority) at Heathrow

Teleworking for MPs
From the archive this - former UK MP and former party leader Paddy Ashdown writes about how teleworking helped him to be more effective in his work

A selection of case studies elsewhere on the Web

Flexible working at Vodafone - Some 3,250 of Vodafone's employees now work in an environment that has revolutionised their working day, with opportunities for a better work/life balance and improved working practices

Benefits workers at Salford City Council - pilot of initially 4 benefits staff showed many benefits from home working.  Includes memorable bullet point "roll out home worker to property"!

Telework Studies of US Federal Civil Service - Extensive set of teleworking case studies - or success stories - from the Office of Personnel Management